Emergency Financial Assistance

Making Opportunity Count, Inc. (MOC) has assumed responsibility for the Commonwealth of Massachusetts’ Low Income Home Energy Assistance Program (LIHEAP) contract as the provider of fuel assistance to clients in the North Central MA service area. 

Contact Information

• The Fuel Assistance line is now active: 978-342-4520.  

• We continue to encourage clients to reach out via phone, email, and website to connect with the Fuel Assistance Program. 

• Clients can begin to make in-person appointments. Available options include: 

  • Calling 978-342-4520 and speaking with LIHEAP staff 

  • Complete an application online by visiting www.toapply.org/MassLIHEAP  

  • Visit 601 River Street, Fitchburg, to make an appointment in-person 

• Our North Central community outreach schedule is available on our website. Find the most up-to-date schedule of days/times and locations clients can access by appointment. 

• Email Fuel Assistance at fuelassistance@mocinc.org. 

• Our website www.mocinc.org/fuelassistance is live and contains helpful information for clients and the community.  
   

Client Applications 

 

• MOC has mailed recertification letters to clients who received Fuel Assistance last year and is beginning to process these applications. 

• Clients may also recertify online through the State Portal: 

www.toapply.org/MassLIHEAP  

• The State Portal will open to new applicants on November 1. 

 

As winter approaches, we're concerned with the rising cost of energy and committed to doing all we can to help our community. MOC is grateful to have incredibly compassionate teams working together. Since our announcement, many local providers, social service organizations and community partners have reached out with their support and to share resources for clients. Thank you - it will truly take a village. Please encourage clients to be patient as we process applications, answer phone calls and respond to LIHEAP inquiries across the region. 

 

If you have any questions, need any additional information, or would like to connect with the LIHEAP program, please contact Norma Alvarez, Program Manager at nalvarez@mocinc.org.